Business lessons from a $4 Christmas gift

With four school-aged kids in our house, Christmas morning is quite the production. Wrapping paper flies everywhere as the kids open their gifts from Santa, mom and dad, grandparents, and other relatives. Among the mix this year was a new bike, a giant dollhouse, an Xbox, some Lego sets and, of course, lots of clothes.  … Continue reading “Business lessons from a $4 Christmas gift”

The Whole PIE Business Management System™ Training Program launches in January 2021

Looking to join other like-minded small business owners in setting your business up for success in 2021, despite these challenging times? Our new Training Program for Small Business owners will help you do just that. We will show you how to harness the power of strategic goal setting to get the Whole PIE in your … Continue reading “The Whole PIE Business Management System™ Training Program launches in January 2021”

Give some PDA to your IPOs (it’s not what you think!)

Disclaimer: If you’re looking for an article about public displays of affection for initial public offerings you’ve come to the wrong place! This article is about one of the great irritants of the business world: issues, problems, and opportunities (IPOs) that go unresolved for weeks, months, and years.  We’ve all experienced it. Talking about the … Continue reading “Give some PDA to your IPOs (it’s not what you think!)”

The Foundation and the Flywheel (Or, the two things that lead to more profit, impact, and joy in your business)

I have written about how the three most important measures of small business success are profit, impact and joy. In my view, truly successful businesses are those that are: Profitable– they consistently generate the profit required to support the business’ desired growth and impact. Impactful– they make a difference in the world, by improving the … Continue reading “The Foundation and the Flywheel (Or, the two things that lead to more profit, impact, and joy in your business)”

Measure what matters

Measure What Matters is a great business book by venture capitalist John Doerr. It is about how the disciplined use of objectives and key results (OKRs) has helped companies like Google and Intel excel. (Thank you, SF, for giving me the book!) Doerr brought the OKR concept to Google founders Larry Page and Sergey Brin … Continue reading “Measure what matters”

The missing structure between strategy and operations

I write often about the four parts of any business, which I call the 4Ps: purpose, planning, people, and processes.  Purpose + planning = the strategy of your business, that is, what you’re setting out to do and how you’re going to do it. People + process = the operations of your business, that is, … Continue reading “The missing structure between strategy and operations”

Use a Top 4 Org Chart™ to get your people in the right seats

I have written about how to get the right people in the right seats in your business, and the benefits of doing so. A great way to simplify the process of evaluating if your people are in the right seats is to create a Top 4 Org Chart™ for your business.  Creating your Top 4 … Continue reading “Use a Top 4 Org Chart™ to get your people in the right seats”

Boring business principles – needed now more than ever?

I had lunch last week with a couple of local business owners. An actual in-person lunch at a restaurant. It almost seemed like life was back to normal. Until the server greeted us with a mask on, a reminder that normal it is not. Still, it was nice to finally have a zoom-less conversation over … Continue reading “Boring business principles – needed now more than ever?”

How to choose the right KPIs for your business

Every business needs key performance indicators (KPIs) so that it can measure whether or not it is on track to achieve its goals and, ultimately, its vision for the business. The key to KPIs, obviously, is picking the right ones. How do you do that? Easy – look to your goals.  In a prior article … Continue reading “How to choose the right KPIs for your business”

5 essential ingredients of a winning business culture

Once you have the right people in the right seats, and a process for ensuring that your people remain the right people in the right seats as the business grows (as discussed in the last article), you have set your team and your business up for success. In this article I will provide some thoughts … Continue reading “5 essential ingredients of a winning business culture”