September 30, 2020

The Foundation and the Flywheel (Or, the two things that lead to more profit, impact, and joy in your business)

I have written about how the three most important measures of small business success are profit, impact and joy. In my view, truly successful businesses are those that are: Profitable– they consistently generate the profit required to support the business’ desired growth and impact. […]
July 7, 2020

Measure what matters

Measure What Matters is a great business book by venture capitalist John Doerr. It is about how the disciplined use of objectives and key results (OKRs) has helped companies like Google and Intel excel. (Thank you, SF, for giving me the book!) Doerr brought […]
July 2, 2020

The missing structure between strategy and operations

I write often about the four parts of any business, which I call the 4Ps: purpose, planning, people, and processes.  Purpose + planning = the strategy of your business, that is, what you’re setting out to do and how you’re going to do it. […]
June 23, 2020

Use a Functional Accountability Chart to get your people in the right seats

I have written about how to get the right people in the right seats in your business, and the benefits of doing so. A great way to simplify the process of evaluating if your people are in the right seats is to create a […]
June 16, 2020

Boring business principles – needed now more than ever?

I had lunch last week with a couple of local business owners. An actual in-person lunch at a restaurant. It almost seemed like life was back to normal. Until the server greeted us with a mask on, a reminder that normal it is not. […]
June 9, 2020

How to choose the right KPIs for your business

Every business needs key performance indicators (KPIs) so that it can measure whether or not it is on track to achieve its goals and, ultimately, its vision for the business. The key to KPIs, obviously, is picking the right ones. How do you do […]
May 11, 2020

5 essential ingredients of a winning business culture

Once you have the right people in the right seats, and a process for ensuring that your people remain the right people in the right seats as the business grows (as discussed in the last article), you have set your team and your business […]
May 4, 2020

How to create a culture of accountability in your business

Many a business spends a ton of time, energy, and money on creating strategic plans that no one in the business can even put their hands on six months after they were created. All of the Rah! Rah! that resulted from the strategic planning […]